Telemedicine Instructions for Patients


 

service image

 

We are providing Center for Digestive Healing patients a HIPAA-compliant platform to conduct video visits with Dr. Bahamonde. Communications within the Modernizing Medicine, GGastro platform are private & can be used without requiring an app download on the following devices, while using Google Chrome Web Browser (not Apple Safari): 

  • Desktop and laptop computers with a webcam or front-facing camera
  • iOS mobile devices
  • Android mobile devices

 

How to Start
The Day Before Your Telehealth Visit 


1. If you do not have the Google Chrome Web Browser service imageon your device, download it.
2. Test your browser by opening it on your device.

 

One Hour Before Your Telehealth Visit  

  1. Check your email for a link from the doctor's office 
  2. Check your Spam/Junk mail folder if you do not see the email in your inbox.
  3. After clicking the link please enter your credentials and click return.
  4. Connection will take 90 seconds-- be patient, there may be a lag before image appears on your screen.
  5. If no image appears, the connection likely failed. Close your browser window. Return to the original email & re-start the process again.

 

 

You may contact us for more information--

Office Manager: Heather Aguirre
heather@doctora.com

Learn More

OUR LOCATIONS

 

Pasadena Endoscopy Center

Arcadia Endoscopy Center